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One platform for your whole front office — booking through reviews.

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    Fill your calendar without the phone tag

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    Patient intake: digital, complete, before the visit

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    Identify who needs you — then automate the outreach

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GlossaryAvailability Calendar

Availability Calendar

Scheduling

A provider's schedule showing open time slots that patients can book. Availability is configured per provider with working hours, break times, and blocked dates. When a patient books online, the calendar updates in real time to prevent double-booking.

Related terms

Online Booking

A system that allows patients to schedule appointments directly from a practice's website or booking page without calling the office. Patients see real-time provider availability, select a time slot, and receive instant confirmation. Online booking reduces phone volume and lets patients schedule outside business hours.

Appointment Reminder

An automated SMS or email sent to a patient before their scheduled appointment, typically 24 or 48 hours in advance. Reminders reduce no-show rates by keeping the appointment top of mind and giving patients a chance to confirm or reschedule. Most platforms allow customizable timing and message templates.

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From the blog

Guides and playbooks for intake, scheduling, automation, and practice growth.

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Product UpdatesMay 29, 2026

Introducing Formisoft Telehealth: Video Visits Built Into Your Front Office

Schedule virtual visits, send secure join links in reminders, and start calls from the appointment—no separate Zoom account, no app download for patients.

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tipsMay 15, 2026

Why Your Practice Needs 10DLC Registration for Patient Messaging

US carriers now require 10DLC registration for business text messaging. Here's what healthcare practices need to know — and why it actually helps you reach more patients.

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Automation & IntegrationsMay 11, 2026

How to Set Up Patient Portal APIs That Sync With Your EHR

A technical guide to configuring patient portal API integrations that sync data with your EHR system while maintaining HIPAA compliance.

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